Travelstory of Mr. Kuyvenhoven

Dear Arthur,

We greatly enjoyed our trip! A very beautiful country in terms of nature and the weather was great.

We are very satisfied with the handling of our trip and especially with Yara who helped us very well.

It was very difficult to find a motorhome in the period mentioned. (Africa Burn apparently had quite a few campers rented out …). Fortunately there was 1 camper available. I don’t think it was the type that was on the request, but it certainly wasn’t smaller. With my 1.97m I could easily sleep “stretched” in this camper. Questions we had (some of them we could have answered ourselves with some searching) were answered quickly and adequately by Yara. Personally, I always like to get a quick answer. You are busy with everything for your vacation and want to arrange things quickly. Do not wait days for your answer before you can continue. We often received an answer within 1-2 hours that we could continue to use.

Partly for that reason we also rented a car through you the second week. We could have done it directly through a rental company, but if everything goes so smoothly and quickly: why not. This also went very quickly and within no time the rental voucher was arranged through EuropCar.

Fijn dat alles van te voren zo soepel geregeld was, maar belangrijker is natuurlijk het uiteindelijke resultaat. Niks is zo vervelend als je op de plek van bestemming met verrassingen geconfronteerd wordt. Maar: niks van dit alles. Camper stond klaar. Beperkt papierwerk nog invullen en op pad. Ook het inleveren van de camper verliep zeer voorspoedig. It’s great that everything was arranged so smoothly in advance, but the final result is of course more important. Nothing is so annoying when you are confronted with surprises at your destination. But: none of this. Camper was ready. Limited paperwork still to be completed and set off. Handing in the camper also went very well.Door de camperverhuurder gebracht naar EuropCar om de auto voor de tweede week op te halen. Ook hier alles perfect geregeld en binnen 20 minuten reden we al weer weg in de andere auto. Brought to the EuropCar by the motorhome rental company to collect the car for the second week. Again everything perfectly arranged and within 20 minutes we drove away in the other car.

Hereby my heartfelt thanks to Yara who arranged everything quickly and well!