Zuid-Afrika Specialist B.V., located at Bongerd 40 3863 ZV Nijkerk, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:

www.zuidafrikaspecialist.nl

de Bongerd 40
3863 ZV Nijkerk
(0031) (0)850090219

Arthur Stevens is the Data Protection Officer of Zuid-Afrika Specialist. He can be reached via Arthur@zuidafrikaspecialist.nl

Personal data that we process

Zuid-Afrika Specialist processes your personal data because you use our services and / or because you provide these to us yourself. Below you will find an overview of the personal data that we process:

  • First and last name
  • Gender
  • Date of Birth
  • Birthplace
  • Address data
  • Telephone number
  • E-mail address
  • IP-address
  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
  • Location information
  • Information about your activities on our website
  • Information about your surfing behavior across different websites (for example because this company is part of an advertising network)
  • Internet browser and device type

Special and / or sensitive personal data that we process

Zuid-Afrika Specialist processes the following special and / or sensitive personal data of you:

  • race (passport photo)
  • Citizen service number (BSN) (copy of passport)
  • Biometric data (copy or passport)
  • Criminal history (insurance fraud question when taking out insurance)
  • Data of persons younger than 16 years
Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, to prevent data about children being collected without parental consent. If you are convinced that we have collected personal data about a minor without that permission, please contact us via info@zuidafrikaspecialist.nl and we will remove this information.

For what purpose and on what basis we process personal data

South Africa Specialist processes your personal data for the following purposes:
  • Handling your payment
  • Sending our newsletter
  • To be able to call or e-mail you if this is necessary to be able to perform our services
  • Inform you about changes to our services and products
  • To deliver goods and services to you
  • Zuid-Afrika Specialist analyzes your behavior on the website in order to improve the website and to adjust the range of products and services to your preferences.

Automated decision making

Zuid-Afrika Specialist does not make decisions on the basis of automated processing about matters that can have (significant) consequences for people.. These are decisions that are made by computer programs or systems, without a human being (such as an employee of Zuid-Afrika Specialist) among them.

How long we keep personal data

Zuid-Afrika Specialist saves your personal data until you request that we delete it.

Sharing of personal data with third parties

Zuid-Afrika Specialist shares your personal data with various third parties if this is necessary for the execution of the agreement and to comply with a possible legal obligation. We enter into a data processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Zuid-Afrika Specialist remains responsible for these processes.

Cookies, or similar techniques, that we use

Zuid-Afrika Specialist uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website.Zuid-Afrika Specialist uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior for information purposes to us. Some cookies require permission. We ask you to do this through a pop-up window, at least when you first visit our website. In addition, you can delete cookies from your browser or adjust the settings of your browser to your personal preferences.

1. Functional cookies

We use functional cookies to register and remember your preferences as a visitor to our website. That way you don’t have to state your preferences over and over again and our website is easier to use.

Cookie Supplier Storage period Description
__cfduid Cloudflare 1 year The cookie is connected to the use of Cloudfare and identifies secure web traffic.

2. Tracking cookies

These follow a visitor over different websites for a longer period of time and are able to build a profile with this. This allows him / her to be segmented by specific interest. These cookies are often used to advertise more effectively online. An advertising network places a cookie on a user’s computer via a third-party site. This cookie can be read by the network on the website that is located in this advertising network.
Cookie Supplier Storage period Description
__cfduid Zopim 1 year Used to identify individual visitors behind a shared IP address and to apply security settings per customer.
__zlcmid Zopim Session
Used to keep a chat with us while you view different pages on our site or when you return to the site later.
__zlcid Zopim Session Used to store the Zopim Live Chat ID.
__zlcstore Zopim Session This cookie stores information about the current status of the chat.
__zte2095 Zopim Session
It provides information about the status of the Zopim widget.
optimizelyEndUserId Zopim 10 years Stores the unique Optimizely UserID of a user.
DSID DoubleClick 14 days Used to make ads more attractive.
IDE DoubleClick 16 days Used to make ads more attractive.

3. Analytical cookies

We use analytical cookies to analyze the use of our website, so that we can continue to improve functionality and effectiveness. The software we use for this is Google Analytics. With Google Analytics we can measure which pages are visited and which links are clicked.

We have entered into a processor agreement with Google, which contains agreements on how to handle the collected data. All data is processed anonymously, not shared with third parties and not used for other Google services.

Cookie Supplier Storage period Description
1P-JAR Google 6 months Used by Google to show targeted ads to users
AID Google 1 year Used to link your activity on different devices if you previously signed in to another device with your Google account.
APISID Google As long as the session lasts
These cookies allow YouTube and Google to collect usage information for videos hosted by YouTube.
CONSENT Google 20 years Setting the cookie permission
HSID Google 2 years These cookies allow YouTube and Google to collect usage information for videos hosted by YouTube.
NID Google 6 months Contains a unique ID that Google uses to remember your preferences and other information, such as your preferred language, how many search results you want to see per page and whether or not you want Google’s SafeSearch filter to be enabled.
SAPISID Google 2 years These cookies allow YouTube and Google to collect usage information for videos hosted by YouTube.
SID Google 2 years
These cookies allow YouTube and Google to collect usage information for videos hosted by YouTube.
SIDCC Google 3 months Beveiligingscookie om gebruikersgegevens te beschermen tegen ongeoorloofde toegang.
SSID Google 2 years
These cookies allow YouTube and Google to collect usage information for videos hosted by YouTube.
OGPC Google 2 months
A cookie to measure clicks and requests to optimize advertising campaigns.
OTZ Google 1 month
Google uses this cookie to display advertisements based on interests
_utma Google Analytics 2 years
Used to distinguish users and sessions. The cookie is created when the Google Analytics javascript is executed and there are no existing __utma cookies. The cookie is updated every time data is sent to the Google Analytics platform.
_utmb Google Analytics 30 min. Used to determine new sessions / visits. The cookie is created when the Google Analytics javascript is executed and there are no existing __utmb cookies present. The cookie is updated every time data is sent to the Google Analytics platform.
_utmc Google Analytics As long as the session last
Is placed for interoperability with urchin.js (an outdated version of the Google Analytics script). In the past, this cookie was used together with the __utmb cookie to determine if a user was in a new session / visit. Not used by ga.js.
_utmt Google Analytics 10 min.
Used to regulate requests to the Google Analytics Platform.
_utmv Google Analytics 2 years Used to store extra / variable data at visitor level in Google Analytics, for example the SBI branch code of the visitor (if this information is available). This cookie was also used by GA Classic in the past and is updated every time data is sent to the Google Analytics platform.
_utmz Google Analytics 6 maanden The traffic source or campaign is stored in this cookie so that we can find out better which way (s) you visit our site. The cookie is created when the Google Analytics script has been executed and is updated when the content is sent to the Google Analytics platform.
_ga Google Analytics, bootstrapcdn.com 2 years Used to distinguish users.

Change and delete cookies

If you do not want Zuid-Afrika Specialist to place cookies on your device, you can refuse the use of cookies through the settings or options of your browser. You must adjust the settings of each browser and each device separately.

More information about cookies?

You can find more information about cookies on the following websites:

View, modify or delete data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent for data processing or to object to the processing of your personal data by South Africa Specialist and you have the right to data transferability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@zuidafrikaspecialist.nl. To ensure that the request for inspection has been made by you, we request that you send a copy of your proof of identity with the request. Make in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks. South Africa Specialist would also like to point out that you have the option to file a complaint with the national data protection authority, the Dutch Data Protection Authority. This is possible via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data

South Africa Specialist takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you have the impression that your data is not properly protected or there are indications of abuse, please contact our customer service or via

info@zuidafrikaspecialist.nl.

The data that we store is stored in a 2-factor system. A processing agreement with the owner of this CRM system has been concluded.