Keep your passport handy when booking flights, it is very important that the name on your ticket is exactly the same as the name on your passport.
To book flights you must provide your first full first name and your full last name:
Examples correctly fill in passenger names:
Jacobus J. Jansen becomes Jacobus Jansen
Petronella Pietersen ev (wife of) Jansen becomes Petronella Pietersen (maiden name)
Cornelia Schoonebeek wv (widow of) Meenk becomes Cornelia Schoonebeek (maiden name)
Jacob van Es ev (husband of) Doorn becomes Jacob van Es (birth name)
Never use your nickname when making a booking! If your nickname is Jos but if Jacob is in your passport, enter Jacob as first name.
The current security requirements determine that this must be done and it is therefore essential that you check this when making the booking. Changing the name after booking can entail high costs and it may even be necessary to cancel and re-book the booking.
Please note that you must be 18 years of age or older to make a flight reservation. In general, people under the age of 16 are not allowed to travel alone. You are responsible for obtaining the correct information.
You will receive your e-ticket by e-mail. An e-ticket is the electronic version of the old-fashioned paper ticket
To check in at the airport and receive your boarding pass, you only need to identify yourself at the check-in counter of the airline or – if present – at the self-service check-in of the airline concerned. A boarding pass is then automatically printed. You must identify yourself with your passport. The airline can ask for your reservation confirmation. So take this with you for safety.
In most cases you can check in online on the website of the company itself, stating the reservation number of the company in question, which you can find in your e-ticket confirmation. You can generally check in online from 24 hours before departure.
Lounges on the airport
We have no control over the allocation of seats by the airline. However, you can inform us of your seat preference, e.g. a window seat or chair on the aisle, so that we can request this for you. We cannot guarantee that your wish will be honored, but it will be taken into account if possible.
Service on board: e.g. meal service, drinks, etc. can vary per airline. The meal service is generally included with flights.
Do you have specific meal requirements such as a vegetarian meal or a children’s meal for your children? Please state this when booking so that this can be requested for you from the relevant airline. For flights with low-cost airlines, it is possible that costs are charged for on-board drinks. Consult the company for more specific information because the service used may vary from time to time.
Pregnancy and traveling with children
Some airlines refuse to admit women who are more than 28 weeks pregnant at the time of the return journey. We recommend that you contact the relevant airline because rules may vary from company to company and also consult your doctor.
Babies must be at least 6 weeks old to travel by plane and are not entitled to their own seat. A child must be less than 2 years of age on the return trip to be considered a baby. If the baby is less than 6 months of age during the trip, weighs less than 10 pounds and is no longer than 65 cm for the duration of the trip a travel cot can be requested, you can specify this when booking. There is often a discount for babies, this discount can vary per airline.
For children between the ages of 2 and 12, a private seat must be reserved. Children often receive a discount, this discount can vary per airline.
Frequent Flyer membership
If you have a frequent flyer membership of the airline, please provide this number when booking the flight with that airline. In addition to saving points, frequent flyer membership can offer you additional benefits such as the right to more baggage, free transport of your golf bag or you can use your miles to book a seat with extra legroom. For more information, consult the company’s website.
Check the latest information about baggage, extra baggage and other general information on the website of the Airline before departure. These conditions change regularly and may be important for your journey.
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