South Africa Specialist is a participant in the SGR for your financial security. The SGR number of South Africa Specialist is 3213.
From the first of februari 2021 the SGR requires a consumer contribution of € 5,00 per person, per booking. We will charge you this nett amount and pay the SGR on your behalf. With this contribution, your booking falls under the SGR guarantee. Read more about this below.
Imagine it happens to you: You have booked a holiday and you are ready to go, but then the travel organization where you booked your trip gets into financial trouble or even goes bankrupt. No more holiday and no way to retrieve your money. You do not want to risk this. Even if you are already at your holiday destination, things can go wrong. For example, your stay or the return trip may not have been paid because your travel organization didn’t pay and doesn’t have the financial means to do so.
If you have booked your trip with a travel organization that is affiliated with the Stichting Garantiefonds Reisgelden or SGR for short, you do not have any of these financial risks. If you book your stay at an accommodation yourself, you are at risk if the accommodation goes bankrupt. Book your trip with an organization that is a member of the SGR and you do not run these risks.
In the past 7 years, 70,000 people have been duped because the travel company where they had booked went bankrupt after they had booked and paid for a trip. When victims were booked with an SGR-participating travel organization, they were fully compensated. From 2010-2017, Stichting Garantiefonds Reisgelden (SGR) had to deal with 70 bankruptcies of affiliated travel organizations.
Erik Jan Reuver, director of SGR; “These figures show why it is important that people book their dream vacation with a travel organization that is a SGR participant.
SGR guarantees travel money prepaid by the consumer. The SGR also ensures, for example, that if the traveler is at the holiday destination and it appears that the travel organization has not paid for the stay or the return trip, this is still arranged by the SGR and the traveler does not have to worry during his holiday (or pay for something again).
Your travel money safe without extra costs
The SGR guarantees ensures that your stay is still paid, even if the organisation you booked with goes bankrupt.
The coverage applies regardless of your place of residence or nationality. The local provisions of the country where you live apply. The legal provisions may differ per country. Germany still needs a so-called Sicherungsschein.
Because we are participants in the SGR, we have to meet strict financial conditions. You can find our registration on the website of the SGR under the name South Africa Specialist (no. 3213).
SGR guarantee for groups
The coverage of the Guarantee Foundation applies to bookings for group travel. You must then have each participant pay us directly. If this does not happen, the SGR will consider you as a travel agency. If you are not a SGR participant according to the SGR conditions (so a NON SGR travel agency) you are not entitled to a SGR benefit.